OneDev Campus students have the right to cancel their course up to 10 calendar days after the session start date and only after sending an email to their Education Consultant or Hackerspace Manager or to campus@memoiafrica.tech explaining the reason for the refund within this time range. The day of the first session counts as the first day of the 10 calendar days. The student will receive 80% refund of their payments made if the cancellation is requested by email and before the 10th day after the session starts (email sending date will be used). Refunds that don’t respect this policy won’t be provided. The refund will be processed by bank transfer within 30 days after the cancellation request. Refunds are only paid by bank transfer. Students who pay for their training month by month in some countries are not eligible for a refund.
OneDev Campus students have the right to defer their course up to 10 calendar days after the first session. The day of the first session counts as the first day of the 10 calendar days.
However, a processing fee equivalent to 5% of the course price will be applied for the deferral. The student must select the return date when asking for the deferral. The maximum allowed deferral is two (2) sessions.
OneDev Campus students can ask to transfer to a different course up to 10 calendar days after the first session. The day of the first session counts as the first day of the 10 calendar days. However, a processing fee equivalent to 5% of the course price will be applied to transfer to a different course and the student will pay only the price of the new course without applying any discount or installment.
Training sessions happening during public holidays are not replaced but we will always do our best to make sure that all of our students graduate from OneDev Campus.
Bootcamp instructors can take days off and sessions happening during instructor leave are replaced on Friday.
Training sessions are not replaced for absent students but we will always do our best to make sure all our students graduate from OneDev Campus.
Certificates are provided only after the completion of all the payments. The training cost is not refunded if the student doesn’t succeed in the certification but additional training hours (as determined) will be provided for students who don’t succeed in the certification.
In case of an installment payment delay of more than 3 days, the student will lose access to the online platform and to the hackerspace. The student will get back access only after payment of the installment. Missed sessions due to the access cutoff won’t be replaced.